User Acceptance Testing (UAT) is the final pre-release phase in a business application lifecycle. Broadly speaking, UAT’s objective is to validate whether the software is working as intended. UAT also ensures that the new features and enhancements in your application supports your business needs. Unlike functional testing performed by developers, UAT is performed by business users.
For most organizations, UAT is too time consuming and complicated to be effective. This is because most enterprises rely on manual testing processes for UAT, which means the use of clunky spreadsheets or other methods that inhibit collaboration and provide little to no visibility. Additionally, business users have their actual job to do; testing simply isn't high on their priority list.
In this blog, we’ll describe best user acceptance testing practices that enable your organization to safely run UAT cycles faster, to get the most out of your applications.
When should the User Acceptance Testing be executed?
Since UAT is essential for verifying changes right before production, it should be run after unit testing and QA testing. This ensures that from the development side, your code and integrations are working as intended before pushing to end users.
Factors to consider when performing User Acceptance Testing
Determining the scope of your UAT testing is crucial. If your parameters are too broad, you end up testing too much, wasting business users’ time. If your parameters are too narrow, you won’t test enough, which means your application will still be at risk post production.
When defining the scope of your project, you must get input from key business users. However, this process is typically wrought with errors. Many business users don’t fully know what they should be testing, and because different business users perform different business processes, test coverage is typically not sufficient. Additionally, this process is typically done through complex spreadsheets, and takes hours of work to complete.
- To gain key user adoption and streamline your scoping phase, organizations should employ a test automation tool that includes Test Discovery functionality. This functionality will automate the clunky UAT scope process by showing you, exactly, which actions business users are performing. This negates the need for spreadsheets and extended meetings, and ensures your UAT testing has the correct scope. It also increases the speed of your UAT cycles.
UTA Planning refers to assigning different processes to various business users, and setting timelines for when they must test those processes. UAT planning requires iterative input from multiple and often globally dispersed stakeholders. However, using spreadsheets is not scalable because sharing and updating them is extremely cumbersome. Collecting and analyzing qualitative & quantitative data from multiple stakeholders in a tool like Excel often takes hours to sort through.
- A dedicated UAT management solution can provide real-time reporting and dashboard capabilities that streamline this planning progress, and grant you visibility into everyone’s UAT work.
With the scope and plan of your UAT process in place, you can now begin testing, and eventually, deciding whether or not to move to production.
Three key challenges with UAT execution are tedious test documentation, complex workflows, and clunky defect management.
It’s critical that business users document each step in their UAT process–especially when issues arise. But requiring them to document issues by copying and pasting into clunky spreadsheets is not efficient. And business users often end up spending more time reporting on their UAT testing than actually performing the testing.
- A UAT automation tool will effortlessly document every test execution, without any manual effort needed from business users. This frees up testers’ time and accelerates their overall progress, without compromising the quality and coverage of their work.
For your business users, UAT workflows with multiple dependencies prove to be challenging due to their complicated nature. Users often end up spending too much time figuring out what needs to be done, rather than actually doing the work.
- A UAT automation tool management tool should include features such as automatic sequencing of manual tests, easy transfer of tasks between key users, and centralized progress tracking that takes the guesswork out of AUT workflows.
Defect tracking and management is arguably the most critical aspect of UAT, as developers take this data to address issues so that applications can be pushed to production. But because UAT testing is typically a monotonous process with complicated collaboration channels, this proves difficult.
- A UAT testing tool should automatically identify application bugs & issues, and determine the effect that one bug has on the rest of the application. Additionally, it should automatically communicate the defect with the respective test recording to the appropriate technical teams.
With Opkey, accelerate your packaged application UAT and achieve 100% Test Coverage without compromising on scope or quality.
Opkey’s end-to-end test automation solution simplifies and automates your User Acceptance Testing with features like:
- No-Code Test Automation
Opkey's no-code testing platform breaks down the language barrier between humans and computers, empowering business users to tell a computer what it is they want it to do for them, without needing to use code. The result is a significantly increased capability to automate everyday business processes and accelerated UAT testing cycles.
- Test Discovery
Opkey's Test Discovery technology can mine business process logs to determine which of your processes actually need to be tested. It helps you identify the gaps in your processes and provides optimal test coverage, ensuring your UAT testing has the correct scope.
- Reporting and Analysis
Opkey automatically generates graphical reports along with debugging logs and screenshots. These easy-to-understand reports can be easily shared.
Sign up for the free trial for the Opkey Automation Platform now, keep your people focused on what really matters.
Frequently Asked Questions
What is UAT Testing?
UAT testing is the user methodology in which the developed software is tested by the business user to validate whether the software performs according to the defined specifications. This type of testing is also known as application testing, beta testing, or end-user testing.
What are the benefits of UAT testing?
- UAT testing validates whether business requirements are met as defined.
- UAT testing helps in identifying the defects that are left during the unit testing or integration testing.
- Mitigates the risk of finding defects post-production
- Helps to identify the behavior of the developed application as visualized by the business users or the end-user who actually uses the software.
What are the prerequisites before performing User Acceptance Testing?
• Before performing User Acceptance Testing, you must validate if the application code has been fully developed
• You must verify if regression testing has been done and no major defects/bugs have been identified
• Validate that all reported defects have been fixed and re-tested