Stay Out of Data Breach

Yes Of course, your privacy does matters to us at OpKey and we understand your concern and the right to know that - what data is gathered about you, how it is used and with whom it is shared. Our Privacy policy does follows the General Data Protection Regulation (GDPR) that reinforces the high standards for data protection and privacy. To view our Privacy Policy at a glance, visit our website www.OpKey.com. The best part of our Privacy policy is that it provides privilege to the user to make choices about the data we collect, use and share. This is also mentioned in the Privacy Policy, Terms & conditions and at our Help Center.

For registering any suggestions, issues or complaints regarding our privacy policies, you may contact us at info@OpKey.com.

What personal Information do we collect, share and use of our customers?

The Personal Information that we collect-

Once you express your interest in OpKey or use its free trial or purchase a subscription package, here are the listed personal information that Opkey collects

  • Name, company name, email address/mailing address, phone number/mobile phone number
  • On our behalf, our third party payment processor will collect Credit Card and billing information in case of online payments. It is to be noted that OpKey itself will not store any credit card information and we rely solely on third party payment processor for any Credit card related transaction
  • As you explore our Company’s Website and Services Platform, OpKey may also collect information through the use of commonly-used information-gathering tools such as web beacons and cookies. The gathered information includes standard information from your web browser such as your Internet Protocol (IP) address, browser type, operating system, referring/exit pages, links clicked, and actions taken while browsing.
  • In order to make our email communication successful, we receive confirmation emails when you open emails from OpKey.

Note: We would like to clarify that you do not require to provide us personal information beyond the limited data we need for you to register to the platform or to buy from our subscription packages.

Making use of your Personal Information

OpKey uses the information gathered from our Websites and our cloud based Platform to perform the services requested. For example, we may use this information to: 

  • Provide requested product or service information
  • Provide product updates
  • Respond to customer service requests
  • Manage/Administer your account
  • Send newsletters and/or marketing communications
  • Respond to questions and concerns
  • Improve our Website/Services Platform and marketing efforts
  • Conduct research and analysis
  • Respond to inquiries regarding career opportunities
  • Complete purchases

Note: Since newsletters or marketing communication are purely for marketing purposes, so you can control whether to opt in or out to receive them.

The Option for Single Sign-in

Our platform provides you (or may provide in near future) an option to either fill up the signup form or login through Google. These services will validate your identity, provide you the option to share certain personal information (such as your name and email address) with us, and to pre-generate information for our sign up form. 

The Sharing of Personal Information

We do not sell or share your information with third parties. We only use the information as outlined in this Privacy policy.

We may share your personal information to our Group companies or our contractual vendors who provide services to run our business. These third parties are authorized to use your personal information only as necessary to provide these services to us but are otherwise not permitted to store, retain or use such information.

Correcting/ Updating, Porting or Removal of Personal Information

Correcting or Updating Information: You have the access to edit the Personal information you have provided to us through your Account settings, where you can also delete your Account from the Service.

Deleting Personal Information: To delete all your information from our website and platform, you can make a request by writing an email to us at pankaj.goel@sstsinc.com. It is to be noted that you are fully responsible for updating your Personal Data and removing your Account at all times.

Information Portability: You can also email us at info@OpKey.com to request a copy of the Personal information you have provided to us. We will get back to all requests for access, correction, updating information, or deleting it within 30 days.

Retention of Data Collected

OpKey hereby clarifies that it does not hold any direct relationship with customers or individuals whose personal data it processes. If the request to delete, update, or correct information is not received by OpKey then we will retain personal data we process on behalf of our customers till as long as we provide services to them. We will preserve and use this personal information as necessary to act in accordance with our legal commitment, resolve disputes and enforce our agreements.

Use of Cookies

1. What are 'COOKIES'?

Cookies (also called web cookie, Internet cookie, browser cookie, or HTTP cookie) are small data files that are downloaded and stored on the user's computer, tablet or phone by the user's web browser while the user is visiting a website. Cookies are considered to be a reliable mechanism for websites operators to remember stateful information such as to record the user's browsing activity including clicking on particular buttons, logging in or recording the pages which were visited in the past.

2. What are the Type of cookies used and what purpose do they serve?

Performance cookies: Cookies are required to be implemented in order to enhance user’s experience with our website, fix errors on pages or handle any Technical issues (if exists) and also evaluate the performance of our content. To resolve these purposes, we may use few performance and analytics tools, involving third parties, such as Google Analytics. The information gathered by these cookies involves the count of user’s visits on the website and returning visitors to a website. It can be noted that these cookies are never used to identify a user or to generate aggregate data.

Strictly necessary cookies: These cookies carries their own necessity as they allows the user to browse our Website and use its features. They collect information related to the operation of our Website, such as to authenticate the user onto our Website and to verify that the user is still connected to our Website in order to keep the sessions stable until the User sign’s out.

Functionality cookies: Functionality cookies holds their own importance as they remember the choices/ personal preferences made by the user for example, log in details. This enhances the user’s experience since the user does not require to re-enter any details for each website visit.

3. How long will the Cookies remains on the browser?

These cookies are persistent cookies for single sessions only, which remains in the cookie file of your browser for one hour and automatically get expired after that. It maintains the user logged in session for an hour.

4. The Third Party Cookies

These cookies are provided on our behalf, by trusted third party service providers. They enriches the user’s experience, reports user’s behavior, helps in market research, provides advertisements according to user's interests and improving the Website functionality.

5. How to Turn OFF the Cookies?

It’s true that the User does not have any option to accept the Cookies, but in case you delete or turn off the cookies generated by our website, it might result in reducing the performance of our website during user’s visit. It is also possible that the user may get less options available and reduced functionality of our website. All the latest browsers allow users to change the cookie settings. One may find these settings in the 'options' or 'preferences' menu of the browser.

Analytics

Apart from the aforesaid information collected by us, we get and record some of your Personal Data when you visit our Websites automatically. This includes mobile device model, IP addresses, browser type used, insights on usage pattern through cookies and browser settings, query logs and product usage logs.

We also accumulate information regarding click rates, scrolls, conversion and drop-offs on our Websites and service platform to track user journey at real-time. Subject to this Notice, we will use such data, including without limitation, to –

  • Review your business needs to decide or propose suitable Service(s).
  • send the requested information about the Service(s).
  • reply to customer service requests, queries and concerns.
  • For analytical reasons.

You allow OpKey and its service providers to carry out analytics on such Collected Data, to

  • Get better, improve, support and operate the Websites.
  • Collect statistical information and insights into usage patterns.

You accept that OpKey uses Collected Data, as the case may be, for the aforesaid purposes.

Mobile Applications

When you use, download or install mobile apps on our devices, we automatically gather information on the types of devices used, OS version selected, and the device identifiers or UDID. We use this data to provide and manage mobile devices and better our services.

Changes to our Privacy Policy

 OpKey holds the right to update this Privacy Statement to bring forth the changes to our information practices. We will notify you about the changes to this statement through displaying notice on our Website and/or to our Customers through email prior to the change becoming effective. We encourage you to review this page for the latest information on our privacy practices from time-to-time.

Contact Us

If you have any queries or need any clarifications regarding our Privacy policy write to us on info@OpKey.com.

Free Trial

This site use Cookies to deliver our Service. By using this site you acknowledge that you have read and accepted Our Privacy and Cookie Policy. Your interest in OpKey or use of its free trial or purchase of a subscription package is subject to these Terms and Policies