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In the picturesque city of San Luis Obispo, CA, college students stroll down the street in pleasant weather, couched in the Santa Ynez mountains that tower above. All the while, the team tasked with keeping city government IT up and running was working furiously to keep it all afloat. Despite valiant efforts, they ran into many of the challenges common in managing public sector digital infrastructure.
For local government IT teams, enterprise application testing can feel like a recurring emergency. No amount of preparation seems to quell the chaos. Every new patch, every update, every regulatory change, means being hurled into crisis mode, pulling people off their day jobs, and hoping the dice roll in your favor.
Struggles of Government Agency IT
In today’s world, testing manually is a lose-lose, offering a fraction of the test coverage, for more budget and effort. For San Luis Obispo’s team, manual patches involved enlisting two dozen staffers to handle validation. Stress was high, and meeting deadlines was nigh on impossible.
That’s not a quirk of one small city. It’s a reality for agencies everywhere, using applications like Oracle, Workday, and others. In government, limited headcount and strict compliance regimes mean even the most skilled of teams struggle to meet update requirements on time.
How Automation Changes Everything
Instead of struggle and stress, some teams are finding that new solutions and protocols are rendering their once-fraught patch updates… boring? We mean that in the best sense of the word: something so easy, it’s uninteresting. Automating test cycles is about increasing resilience and resourcefulness, so you can focus your limited staffing and energy on the most high-value topics to tackle.
With automated testing delivering higher quality in less time, teams are getting more out of their digital infrastructure, increasing feature adoption, process efficiency, and ROI. With automated platforms purpose-built for ERP (think: no-code, self-healing scripts, prebuilt test libraries), agencies can:
- Go From Weeks to Minutes: Patch testing that took days now fits into a lunch break. Staff can focus on payroll, compliance, and feature adoption.
- Shrink the Fire Drill: Instead of conscripting 20 people for every quarterly cycle, two specialists can own testing start to finish.
- Expand Test Coverage, Not Budgets: More critical workflows get tested, without a single extra hire.
- Flip the Script on Compliance: When every update is traceable and documented, audits move from “Oh no” to “No problem.” Teams have process down pat to close gaps before they become crises.
The Value of Autonomous Testing in Government
Autonomous testing leads to huge gains in government. Ready to build your agency’s future on a solid foundation? Here’s what forward-thinking teams are learning on the ground:
- Less Is More: Prioritize what genuinely matters. Don’t feel pressure to automate everything at once. Instead, target the pain points first.
- Start Simple. Scale Smart: Adopt base functionality, then layer on customizations as needed and as budget allows.
- Invest for the Long Haul: Budget cycles shift, but strategic automation yields dividends every single quarter, making each cycle less frantic and more predictable.
- Bring Your People Along: No-code platforms empower everyone, not just IT. That’s how you get cross-functional buy-in and ensure process improvements stick.
Boring Is Beautiful
The real magic of automation surfaces when ERP maintenance becomes uneventful. After all, the “big test cycle” shouldn’t steal anyone’s lunch hour, and patch weekends shouldn’t mean scrambling for last-minute fixes. Your best people (you included) can stay focused on value-adding work instead of putting out fires.
That’s the promise of automation for government: stress-free updates, agile, up-to-date compliance, and time back for what makes your community great. You’ll make continuous improvements sustainable and, before you know it, deliver stellar results for the business users that rely on you.
If you’re ready for a change in your city or government-agency IT operation, it’s time to automate. Let boring become the best thing that’s happened to your team in years.
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