Agentic AI for ERP

Resolve ERP Issues Instantly—With AI-Powered Support

In ERP, every minute of downtime means a hit to your bottom line.

Support Agent helps, automatically diagnosing and solving problems in tickets. On top of that, it learns as it goes, helping users proactively and taking the burden off IT to answer the same question twice.

With the help of Support Agent, end users are productive, and lean IT teams have the bandwidth they need to keep systems running smoothly.

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Manual ERP Support Is Slow and Inefficient

Traditional support processes can mean:

Long wait times for issue resolution

Overwhelmed IT teams with repetitive, low-level tickets

Lost productivity as users struggle with system question

Missed opportunities for proactive problem-solving

The Opkey Advantage

Opkey’s Support Agent: Efficiency Meets Intelligence

Support Agent is engineered for ongoing ERP operation, reducing the support burden so IT can focus on high-order tasks.

Support Agent delivers:

Real-time, intelligent assistance—Instantly analyzes user journeys, identifies root causes, and prompts users toward resolution.
Automated issue resolution—Handles routine tickets automatically, freeing your IT team for higher-value work.
Proactive user guidance—Provides in-app help and best-practice nudges, so users get the right support at the right moment.