Agentic AI for ERP
Resolve ERP Issues Instantly—With AI-Powered Support
In ERP, every minute of downtime means a hit to your bottom line.
Support Agent helps, automatically diagnosing and solving problems in tickets. On top of that, it learns as it goes, helping users proactively and taking the burden off IT to answer the same question twice.
With the help of Support Agent, end users are productive, and lean IT teams have the bandwidth they need to keep systems running smoothly.
Support Agent helps, automatically diagnosing and solving problems in tickets. On top of that, it learns as it goes, helping users proactively and taking the burden off IT to answer the same question twice.
With the help of Support Agent, end users are productive, and lean IT teams have the bandwidth they need to keep systems running smoothly.
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Manual ERP Support Is Slow and Inefficient
Traditional support processes can mean:
Long wait times for issue resolution
Overwhelmed IT teams with repetitive, low-level tickets
Lost productivity as users struggle with system question
Missed opportunities for proactive problem-solving
The Opkey Advantage
Opkey’s Support Agent: Efficiency Meets Intelligence
Support Agent is engineered for ongoing ERP operation, reducing the support burden so IT can focus on high-order tasks.
Support Agent delivers:
- Real-time, intelligent assistance—Instantly analyzes user journeys, identifies root causes, and prompts users toward resolution.
- Automated issue resolution—Handles routine tickets automatically, freeing your IT team for higher-value work.
- Proactive user guidance—Provides in-app help and best-practice nudges, so users get the right support at the right moment.
Real-World Results
Opkey’s Support Agent is transforming ERP support
Powered by a purpose-built Small Language Model, Argus AI, Support Agent delivers:
Support Burden Shrunk
Up to 80% reduction in support tickets for routine issues
Faster Issue Resolution
Near-instant fixes for easy issues, and faster resolution for complex ones
More productive IT teams
Focused on innovation, not firefighting
Contact US
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