[Customer Story]: Manual Testing Was Costing Business $550K a Year; With Opkey, Costs were Reduced by 80%.
By Iffat Ara Khanam | Posted on Sep 30th, 2021 | - min Read
[Customer Story]: Manual Testing Was Costing Business $550K a Year; With Opkey, Costs were Reduced by 80%.
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A constant question we get from our Oracle customers: “How do I make sure nothing goes wrong during Oracle Cloud updates?”
Their fear is the result of complexity that comes from trying to make the most of Oracle’s new features while ensuring that existing business processes continue to run smoothly. To them, it can feel like trying to change a flat tire while the car is still moving at highway speed.
Let’s look at a real-life example of one of these customers. About a year ago, a prospective customer came to us because they were spending $550K a year on manually testing their Oracle Cloud updates. They were frustrated that they couldn’t guarantee system stability during these updates, and were convinced that there was a more cost-effective way to test their Oracle applications.
Here are some more details of their struggles:
They couldn’t fully ensure their business continuity after each quarterly update. While thousands of changes came along with every update, their team didn’t know what they needed to test. As a result, they either tested too much, too little, or tested the wrong things entirely.
There were over 2,000 manual test cases associated with each update, and it took over 1,000 Man-hours each time to manage these tests. Testing each update in the 2-week update window period was practically impossible for them, so they were significantly exposed to risk from inadequate test coverage.
Their key business users spend enormous time and effort in updating test libraries after each update. This was not a value-add for the company, and significantly lowered team-productivity measures.
The customer couldn’t ensure that their Security Roles and Security Policies were validated post quarterly updates, which left them greatly exposed to regulatory risk. Manually testing these security roles was simply impossible to do in a cost-effective way.
After another quarterly Oracle update of failing to certify their business processes, this customer turned to Opkey to automate their quarterly testing. And in just 2 short months, the customer saved nearly $450,000 on their testing costs–80% of what they were previously spending on manual testing.
Here’s How Opkey Saved this Customer 80% on their testing costs:
Opkey provided a fully autonomous Continuous test automation platform that certified this customer’s critical business processes post Oracle Cloud Quarterly update in just 3 days . . Specifically…
Opkey’s Change Impact Technology automatically highlighted functional and technical changes in their Oracle Cloud applications after each update–eliminating nearly all their need for manual testing.
Opkey provided the updated Plugins for handling Technical challenges the very same weekend of the update, whereas this took weeks with the customer’s prior manual testing process.
Opkey liberated key business users’ from needing to update large impacted test libraries
Opkey’s self-healing test scripts saved the customer hours of manual effort each update cycle by synchronizing all impacted test cases.
Opkey’s auto-generated Security Role Validation Report gave the customer 100% confidence that their update was compliant with their strict security protocols–and this report was generated in minutes, rather than days.
By automating their testing with Opkey, this customer saved nearly $450,000 on their testing costs–80% of what they were previously spending on manual testing.
Iffat is a technical content developer at Opkey. She has an expertise in writing technical content focused around ERP testing, Cloud apps, automation and other IT related topics. She has a rich experience in writing content for marketing collateral like whitepapers, case studies, newsletters etc. that helps in funnel creation for sales.
Iffat Ara Khanam
Iffat is a technical content developer at Opkey. She has an expertise in writing technical content focused around ERP testing, Cloud apps, automation and other IT related topics. She has a rich experience in writing content for marketing collateral like whitepapers, case studies, newsletters etc. that helps in funnel creation for sales.
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